Creating a Process Oriented Organization

A structured approach to process improvement is an important precursor for organizations considering the adoption of more rigorous operations strategies such as Lean Six Sigma. ICP International provides process improvement consulting and training to help organizations embed important concepts of process, metrics, customer focus, and quality. We are flexible in our approach, working either with client teams or leveraging our own process experts to map and measure key business processes. We then work with client implementation teams to harvest the benefits of improved processes.

For those organizations that wish to create their own process improvement capability, we use proprietary training materials and process simulations. Simulation, inasmuch as it approximates situations which participants face daily, is far more effective in translating theory to practice. Participants are more engaged because they are working and solving problems. Get more info...